SUDALHAR, Sudalhar.
 LITERATURE REVIEW : PENGARUH PENANGANAN PENGADUAN TERHADAP KEPUASAN PASIEN DI RUMAH SAKIT.
<strong>Jurnal Hospital Science</strong>, [S.l.], v. 3, n. 1, p. 59-68, apr. 2020.
ISSN 2598-0122.
Available at: &lt;<a href="https://e-journal.stikesmuhbojonegoro.ac.id/index.php/JHS/article/view/273" target="_new">https://e-journal.stikesmuhbojonegoro.ac.id/index.php/JHS/article/view/273</a>&gt;. Date accessed: 19 may 2024.